Refund & Cancelations Policy

Refund & Cancellations Policy :

Refund Policy : 

In case your plans change due to any reason, ensure to inform in writing the cancellation/ amendments in plan to the Xperience Journey Pvt Ltd at [email protected]  for a refund of your deposit. 

Any refund due shall be done through the system in accordance with the applicable modification/cancellation rules and refund can be paid through the same payment mode/card/internet banking  as used for original Booking. 

 On cancellation of refundable booking the refund processing will take time between two(2)-to four(4) weeks to show refund back on your account.

Cancellations Policy : 

1. Cancellation charges for domestic tours are outlined as follows:-

• • 25% of the tour cost as a cancellation fee for cancellation before 30 days from the start of the tour
  • 50 % of the tour cost as a cancellation fee for cancellation between 29 days and 15 days from the start of the tour

• 75 % of the tour cost as a cancellation fee for cancellation between 14 days and 8 days from the start of the tour

• 100 % of the tour cost as a cancellation fee for cancellation within 7 days from the start of the tour

2. Cancellation charges for international tours are outlined as follows:

• 30% of Tour cost as a cancellation fee for cancellation before 60 days before the start of the tour

• 50% of Tour cost as a cancellation fee for cancellation between 59 days 30 days before the start of the tour

• 100% of Tour cost as a cancellation fee for cancellation within 29 days before the start of the tourfo