A: To book a trip, simply browse our website for available packages or services. Once you find what you’re interested in, click on the Enquiry button, enter your details, get the confirmations of availabilities through call or mail, and then complete the payment process. You’ll receive a booking confirmation email with all the details of your trip.
A: Yes, you can book a trip for another person. During the booking process, simply enter their details (such as name, travel dates, etc.) in place of your own.
A: Most of our bookings require full payment at the time of booking. However, certain packages may offer an installment plan or deposit option. Check the specific terms during checkout to see if payment plans are available.
A: Yes, your booking will be confirmed once payment is processed. You will receive a confirmation email with all your booking details, including itinerary, ticket information, and additional documents. However, customizable bookings take time to confirm, depending on the hotel and activity availability.
A: Yes, you can modify or cancel your booking depending on the package terms you’ve booked. Please review our Return & Cancellation Policy or contact us for assistance.
A: Our return and cancellation policy varies by service. For tours and vacation packages, cancellations made within 12 hours of booking may be eligible for a full refund, minus any non-refundable fees. Certain services (like flights and hotels) may have stricter cancellation policies. Please check the specific terms at the time of booking for more details. Refund/Cancelation Policy
A: Refund eligibility depends on the type of service and when you cancel. If your trip is canceled by us (e.g., due to unforeseen circumstances), you will receive an option to rebook. If you cancel, refunds will be processed according to the cancellation policy outlined during your booking. Some third-party services (like flights or special event tickets) may have non-refundable conditions.
A: If a flight or hotel booking is canceled by the provider, we will assist in rebooking or offer an alternative solution. If no solution is available, a refund will be issued.
A: Depending on the service booked, there may be cancellation or administrative fees. These will be outlined at the time of booking. We advise reading the specific terms of your booking for fee details.
A: Yes, for certain bookings, we will ship physical documents such as flight tickets, hotel vouchers, or travel itineraries. You’ll receive a confirmation email once your documents are shipped, along with tracking information if applicable.
A: If you’ve booked a package that requires physical documents, they are typically shipped within [7] business days of booking. Delivery times depend on your location and the shipping method. You should receive your documents within [14] to [21] days after shipment.
A: Yes, most of our services provide digital tickets, itineraries, and vouchers, which will be emailed to you immediately upon confirmation. This is the fastest and most convenient method. If you prefer physical documents, please select the appropriate option at the time of Booking.
A: No, we don’t charge for shipping physical documents.
A: Once your documents are shipped, we will send you a confirmation email with tracking information. You can use the tracking number to follow the shipment’s progress on the carrier’s website.
A: If your physical shipment is delayed or lost, please contact us immediately. We will work with the carrier to resolve the issue. If necessary, we will send replacement documents or make alternative arrangements.
A: If your documents are incorrect or damaged, please contact us within 3 days of receiving them. We’ll arrange for a replacement or a resolution.
If you don’t see the answer you’re looking for, please feel free to contact us at [email protected] or +91-9105837005. Our customer support team is here to help you with any inquiries or concerns regarding your booking, terms & Conditions, Offers, return policies, or shipments.
