Do Dham 3Night

0
Price
Rs 125,000/- Per Adult
Price
Rs 125,000/- Per Adult
Full Name*
Email Address*
Phone*
Your Enquiry*
* I agree with Terms of Service and Privacy Statement.
Please agree to all the terms and conditions before proceeding to the next step
Save To Wish List

Adding item to wishlist requires an account

488

Recent Tours

Do-dham -Kedar & Badri

DO Dham Same Day Dharshan

Chardham 5N & 6D

Chardham Super Deluxe Tour Package

Luxury “Chardham Yatra Package” 2024

4days
Dehradun
Dehradun
Min Age : 2
Max People : 24
Tour Details

Explore a spiritual “Do Dham by Helicopter” along with a fun-filled adventure with Xperience Journey!!

 

Empower yourselves with the blessings and spirituality from the four sacred lands of Uttarakhand. Venture the spiritual journey of  “Do dham”, known as the  Kedarnath Ji & Badrinath Ji by Helicopter.

Placed at the sublime heights of the great Himalayas, these Do Dham  pilgrim destinations,  “Kedarnath”, and “Badrinath”, will entice you with their scenic beauty and offer eternal peace with the presence of deities. 

Departure & Return Location

Dehradun 

Arrival Time

10:00 am to 6:00Pm

Price Includes

  • Helicopter flying from Dehradun to Kedarnath ji & Badrinath ji, & back.
  • 3 Nights Luxury Hotel Accommodations
  • All meal From Day 1 Dinner to 4 Day Breakfast
  • Sight-seeing at Sersi & Badrinath.
  • Shri Kedarnath ji helicopter shuttle services: Sersi – Kedar - Sersi.
  • VIP Darshans (as per the Government’s orders).
  • Innova Crysta car For Sightseeing & Transfer at D.dun Helipad
  • Taxes & other government levy.

Price Excludes

  • Guide Service Fee
  • All services not specified above in the inclusions
  • Any Private Expenses
  • Tips
Adds-on Services
  • Maha Abhishek Puja at Badrinath ji INR 4,800/person.

Total amount has to be paid in cash to  representative at Dehradun, so that we can arrange and book the Puja in advance on behalf of each passenger.

Note – Maha Abhishek Puja will not be included in our package or billing cost, since the total amount for the same goes directly to Badrinath ji Mandir Samiti.

 

  • Rudra Abhishek Puja at Kedarnath jiINR 8500 for 05 people.

Total amount has to be paid in cash to  representative at Dehradun, so that we can arrange and book the Puja in advance on behalf of each passenger.

Arrangement of Rudra Abhishek puja will be done subject to availability of rooms at Kedarnath-Top, as passengers will have to stay there overnight for the puja. Therefore, the additional charges towards the hotel stay will be extra chargeable.

Note – Rudra Abhishek Puja will not be included in our package or billing cost, since the total amount for the same goes directly to Kedarnath ji Mandir Samiti.

 

Disclaimer – Accommodation at Kedarnath-top is budget category, and there can be instances of complaints in regards to the hotel services & rooms. Furthermore, temperature at Kedarnath-top may drop to sub-zero levels at night in Sep/Oct, therefore passengers are advised to take decision keeping the same in consideration.

 

  • Booking of Scheduled/Non-Scheduled Flights or Train Tickets: Price on demand.

While our team takes care of your entire Dodham tour, they can also assist you in booking of air/train tickets to Dehradun.

Guidelines & Terms & Conditions
    • FIXED FLIGHT TIMINGS

    This is a Daily Fixed Departure Helicopter tour, and all departure timings of each destination is fixed. Therefore, passengers must ensure they report as per the scheduled ETDs at the helipads throughout the tour, other-wise they will be considered NO-SHOW.

    However, Xperience Journey reserves the right to change/postpone the timings of flying, subject to weather/force majeure reasons.

     

    • COVID TRAVEL GUIDELINES

    COVID protocols shall be adhered by the passengers and Xperience Journey as per the effective mandate of the government. Without adhering to the government guidelines, boarding can be denied to the passengers without refund.

     

    • HELICOPTER WEIGHT LIMITATION

    Maximum weight capacity of the helicopter is 450 kg (excluding baggage weight).

    Passengers are taken on board depending up on the load and temperature conditions. Pilots call will be final. Total weight of all passengers on board must be within this limit. Hence, passengers are required to provide us their exact weights at the time of booking.

     

    • PASSENGER WEIGHTS

    Passengers have to submit their correct weights at the time of booking. If any change in weight found at the time of their travel from the submitted weights, which would exceed our aircraft’s weight carrying capacity of 450 kg, passenger (s) would be deboarded & cancelled for the Heli-tour without any refund.

     

    • OVERWEIGHT CHARGES: ON PER SEAT BASIS ONLY

    Overweight charges are applicable @ INR 1,500/kg. This will be chargeable to passengers weighing above 75 kg. But excess weight (not exceeding helicopter’s total weight limitation) will only be calculated on the total excess weight above the total permissible weight of all the group members combined, i.e., permissible weight = 75 Kg x (No. of pax).

    Furthermore, any discrepancy found in the weights of the passengers, which would be chargeable as per the overweight criteria, the same would be collected prior to boarding of flights.

     

    • BAGGAGE ALLOWANCE

    Only one baggage weighing a maximum of 2 kgs is allowed per passenger.

    It Is not permitted to carry suitcases or any other luggage bags in the helicopter.

    • In view of our helicopters’ limited weight carrying capacity, we reserve the right to shuffle passengers between helicopters to manage the right weight for safe flying in the hills. Therefore, passengers travelling together may not be accommodated in same helicopter flight.

     

    • SEATING CAPACITY

    The maximum seating capacity for our helicopters is 06 passengers + 01 Crew.

     

    • INFANTS

    Infant below 2 years or 12kg are accommodated free of charge. For verification of age of the child, ID proof/birth certificate of the child will be checked.

     

    • Depending up on weather/force majeure conditions, Xperience Journey might cover the Dhams interchangeably.

     

    • We strongly advise our passengers to keep one additional day at hand at Dehradun, to avoid inconvenience in case passengers get stuck at any of the destinations due to bad weather or force majeure scenarios.

     

    • ADD-ON SERVICES

    Confirmation of additional services such as Maha Abhishek Puja, Rudra Abhishek Puja, or any other additional service, has to be provided by the passengers at the time of booking. Payment for the Puja’s are collected by our staff at Dehradun, as we need to arrange the Puja in advance.

     

    • BAD WEATHER & FORCE MAJEURE DISCLAIMER

    Flying in hills are subject to bad weather, and many Force Majeure factors like delayed Air Traffic Clearances/Permissions, VVIP movements, valley flying by Indian Air Force (NOTAM), sudden occurrence of technical snag in aircraft, illness of flying crew or late reporting of the passengers at the helipads, among others. Therefore, passengers must be prepared to face any eventuality and inconvenience in case of such scenarios.

     

    • HOTELS:
    • SERSI : Sersi Heights, or similar (AP basis – all meals)
    • BADRINATH : Amritara the Avadh, or similar (AP basis – all meals)
    • Hotels & rooms are subject to sudden changes.
    • Rooms are booked on double or triple sharing basis only.
    • For a separate single occupancy room, it will be extra chargeable @ INR 17,000/person (tax inclusive).

    Hotels at all the Dhams are non-star category. However, we have carefully selected the most comfortable & best rated properties for our Heli-tours.

     

    • Any donations, tips, pitthu, palki/pony and porter charges will be borne by the passengers.

     

    • AADHAR Card copies are to be shared by all Indian passengers, & passport in case of foreign nationals.

     

    • Xperience Journey has its own crew at all the Dhams. For any guidance or assistance, passengers are free to reach out to them.

     

    • Network connectivity at Badrinath is very poor. BSNL & Jio are the main telecom services, that work in these regions mostly, but not always. However, our staff shall be with the passengers for assistance at all times.

     

    • All temples in Chardham sector are located at high altitude, therefore passengers are advised to carry medication during travel. Also, they are advised to carry heavy woollen clothing with them, because during evenings & nights, the temperature can drop drastically.

     

    • MEDICAL EMERGENCIES

    Xperience Journey will not be liable for any medical emergency on the ground to the passengers. Therefore, in your own interest, passengers are hereby advised to kindly consult a doctor and get medical check-up done before commencing the yatra. Medical check-up is mainly required if a passenger has any medical ailment or condition.

     

    • CARRIAGE BY AIR ACT, 1972

    The carriage is subject to Xperience Journey Services regulations relating to the conditions of Non-International Carriage (Passenger and Baggage) framed in accordance with The Carriage by Air Act, 1972 and Notification regarding application of the carriage which is non-international. The liability of the company for damage sustained in the event of the death or wounding of a passenger or any other bodily injury suffered by passenger or by his registered baggage during the course of carriage by air will be governed by the provisions of sections 4,5,6 and the rules contained in the second Schedule of Carriage by Air Act 1972 with certain exceptions, adaptations, modifications, etc as notified in the Govt. of India, Ministry of Civil Aviation Notification and as amended from time to time.

     

    • Xperience Journey reserves the right to cancel passengers, who are unruly, abusive, intoxicated, sick, mentally unfit or anyone else whom we deem to be unsafe to fly. No refund shall be done to such passenger(s).

     

    • Our Heli-Tours are not available for the following VIP’s:
    • Speaker Lok Sabha
    • Chairperson Rajya Sabha
    • Central Ministers of Cabinet Rank
    • C J I Supreme Court
    • Governors of State
    • Chief Ministers of State
    • State Ministers of Cabinet Rank
    • SPG Protectees – Z category only.

     

    • PAYMENT TERMS

    The booking has to be done in advance with a deposit of 50% of the total amount. Balance payment has to be deposited 14 days prior to the date of arrival at Dehradun.

    Passengers will not be permitted to board or commence the tour, unless full & final payment of the tour has been done.

     

    • RESCHEDULING OF BOOKING

    Rescheduling your booking to any future or prior travel date, will be done subject to availability, and on payment of 10% of the total tour cost. This will be permitted only if informed at least 07 days before arrival date.

    In case rescheduling is requested less than 07 days prior to the travel date, then the booking would be treated as cancelled, & a fresh booking will be given subject to availability, after the levy of applicable cancellation charges.

     

    • CANCELLATIONS POLICY:

    If passengers cancel their booking prior or after commencement of tour, following cancellation charges will be applicable –

    • More than 15 days prior to travel date: 30% of total tour cost.
    • Between 08 to 15 days prior to travel date: 50% of total tour cost.
    • 07 or less days prior to travel date: No Refund.
    • No show: No Refund.
    • After commencement of tour: No Refund.
    • FORCE MAJEURE & BAD WEATHER REFUNDS:
    • Basis of Refund:
    • Tour Cost: Full refund toward the proportionate amount of the cancelled sector as below-
      • Cancellation of Complete tour – Full refund, minus INR 9500 per person toward the flight preparation & ground arrangement charges.
      • Only Badrinath ji – INR 4,20,000 (tax inclusive for 06 pax).

    Ekdham Badrinath Dham tour will be chargeable to the passengers in case only Badri Dham is covered.

    • Only Kedarnath ji – INR 3,70,000 (tax inclusive for 06 pax).

    Ekdham Kedarnath Dham tour will be chargeable to the passengers in case only Kedar Dham is covered.

    • Additional Services: Deduction of any additional services provided at any of the Dhams during the tour of the passengers will be deducted over and above the refundable Tour Cost.
    • Refund against any unutilized service would not be calculated separately and be added to the refundable amount.
    • COVID-19 Case, or any National/State Emergency:

    In case passengers test COVID positive before the travel, or the Yatra gets called-off by the government, or any National or State emergency is imposed, there will be no refunds applicable.

    However, passengers will be provided a Credit Voucher by Xperience Journey against the advance paid, which will be valid for one year. It can be utilised against any of our helicopter tours or charter services (for the full amount of the credit voucher), by the passengers or any of their friends/relatives.

     

    • BAD WEATHER & FORCE MAJEURE POLICIES:
      • Where bad weather, technical snags or any force majeure reason beyond Xperience Journey Services’ control results in the cancellation of your flight being delayed or cancelled, Xperience Journey Services will not be liable in any way for the cancelled or delayed flight. However, refund will be given to clients as per our refunds policy. Any kind of inconvenience caused because of cancellation of flights is beyond the control of the operator. No compensation or reimbursement for accommodation, transportation, meals or any other extra travel expenses done by the passengers shall be offered in the event of cancellation of a flight.
      • In case tour departure does not take place from Dehradun as per the scheduled departure timing due to above reasons, our team will propose the possible revised itinerary within our package duration, but without any extension of timings.
      • In case flying does not take place during the entire day, tour will be considered as cancelled & full refund as per our policies will be made.
      • In case the passengers would like to consider taking the tour on the next available date, a fresh booking can be made for the same. Our team will propose the available options to the passengers.

    The balance/unutilized amount against previous booking can be adjusted against the fresh booking. And any extra costs that would be accruing, will have to be borne by the passengers.

    • New Dodham passenger(s) scheduled for departure from Dehradun on any respective travel date shall be our top priority, over the back-log passenger(s) of previous days(s).
    • In case the tour departs from Dehradun as per schedule but gets disrupted, while the tour is ongoing, our team will propose the possible revised itinerary within the scheduled package duration, but without any extension of timings.
    • Any extension, proposed by the passengers, in the package will only be considered at an extra cost and subject to operational viability.
    • Additional night halt charges will be payable by the passengers to hotels on direct payment basis, when they get stuck for additional nights due to bad weather/force majeure reasons.
    • If any passenger(s) require ferry flights to be operated for them in emergency, cost for the same will be charged to the party @ INR 100,000/hr plus GST.

     

    • Any increase in government levies or taxes, or Temple Authority prices, after the confirmation of booking, will be extra chargeable to the passengers. Payment against the same will have to be made before the commencement of tour.

     

    • DISPUTES

    Disputes as to legality, interpretation, application or performance of service or any of its terms and conditions shall be governed by the laws of Delhi Jurisdiction.

     

    • Bookings will be taken, considering there is acceptance of the above-mentioned terms & conditions by the party.
Itinerary

Day 1Dehradun Airport - Dehradun

• On arrival at our representative will pick you from the airport and drive you Dehradun Hotel.

• Check in to the hotel.

• Overnight stay with Delicious Dinner.

Day 2Dehradun - Kedarnath:

• Passengers to report at Sahastradhara Helidrome by 1130 Hrs.

• In case flight is getting delayed due to NOTAM/delayed clearances/bad weather etc., we shall convey to the passengers in advance, so that they may report according to the delayed timings at the Helidrome.

• Sersi – You will get transferred in the shuttle services for Kedarnath ji shrine from here.

• Passengers will be ferried to Kedarnath Dham for darshan in a shuttle services flight.

• After being ferried to Kedarnath ji, passengers will be allowed maximum 03 hours for the darshan.

• Once the darshan is done, we will bring down passengers to Sersi.

• Sightseeing at Sersi: Triyuginarayan Temple – It is the venue of the celestial marriage of Lord Shiva & Goddess Parvati, or Gaurikund.

• Passengers’ night halt at Sersi

Day 3Badrinath ji Darshan

Badrinath ji Darshan

• Passengers will have breakfast by 0800 hrs at Sersi & be ready for their flight to Badrinath by 1030 hrs.

• On arrival at Badrinath helipad, our staff will take the passengers for hotel check-in.

• Passengers will be taken for darshan to Badrinath temple in the afternoon after lunch.

• Approximate time taken for Badrinath Temple Darshan: Approx. 01-1.5 Hrs is taken to have darshan at the Badrinath Temple. Passengers will be taken from hotel to the temple by car.

 

• Sightseeing at Badrinath: Mana Village – Known as the ‘Last village of India’, due to its proximity to the China border.
• Evening Aarti at Badrinath Temple – Swaran/Chandi Aarti (on additional payment basis directly at Badrinath).
• After darshan, passengers will be brought back to hotel for their night halt at Badrinath

Day 4Return to Sahastradhara to Aiport

Passengers will have breakfast by 0800 hrs & be ready for their flight to Sahastradhara Helidrome by 1100 hrs.
• Estimated time of arrival will be 1200 hrs at Sahastradhara. On arrival, our team will be present to receive the passengers. This will conclude the Heli Dodham Heli tour.
• On Arrival at Sahastradhara, you will be transferred at Airport
• End of the Trip.

Terms & Conditions

General Terms, Refund & Cancelations, Payment  Policy and Bank account details 

CIN: U63030UR2021PTC011936

  1. Xperience Journey Pvt Ltd is an intermediary service provider and shall not be responsible for any loss of property, injury, or damage to property sustained by the traveler, including incidents occurring outside the touring programs.
  2. Travelers will be charged with extra charges in addition to the cost included in the agreement due to situations beyond control including political issues /decisions, natural calamities, delays and accidents.
  3. For domestic as well as international travel all passengers are required to submit identification, passports are required for international travel and Aadhar card or driving licence for domestic travel. Airlines require the full names of passengers as printed on the passports/other identification documents and will not accept changes once tickets are issued due to security reasons.
  4. In the case of small and light aircraft transportation facilities such as helicopters, if the passenger’s weight exceeds 80 kilograms, the passenger will be charged an extra amount per kilogram.
  5. In the event of a delay or flight cancellation, the company will be responsible for booking the new flight and providing the connecting services however the cost will be borne from the client’s account. If the client qualifies for any refund then the company shall facilitate the refund.
  6. Clients are requested to advise of the exact international and domestic departure and arrival times to ensure the following minimum connection times are met:
  • Between international & international flight – 4 hours
  • Between international & domestic flight (in either direction) – 4 hours
  • Between domestic & domestic flight – 2-3 hours

An additional 30 minutes are required to ensure a smooth transit.

  1. Involuntary change in the route or the schedule due to bad weather or technical stops (i.e., re-fueling) without prior notice is legal under the Warsaw Convention. Though Xperience Journey Pvt Ltd will ensure minimum disturbance in your itinerary, the cost to any changes will be charged to the client account.
  2. All hotel and resort check-in times are between 00 and 18.00 while the check-out times are between 11.00 and 12.00. Any changes to these times may be requested through a consultant but cannot be guaranteed.
  1. Inclusion and exclusion of the various services depend on the different tour packages and must be communicated at the time of the proposal.
  2. Payment terms and timings for the tour packages differ with individual agency policies and must be clarified at the time of tour proposal presentation. All payments towards the bookings of flights must be made in advance (including GST charges).
  3. The cancellation of the airline tickets will be as per the airline policy.
  1. Cancellation charges for domestic tours are outlined as follows:-
    • 25% of the tour cost as a cancellation fee for cancellation before 30 days from the start of the tour
    • 50 % of the tour cost as a cancellation fee for cancellation between 29 days and 15 days from the start of the tour
  • 75 % of the tour cost as a cancellation fee for cancellation between 14 days and 8 days from the start of the tour
  • 100 % of the tour cost as a cancellation fee for cancellation within 7 days from the start of the tour
  1. Cancellation charges for international tours are outlined as follows:
  • 30% of Tour cost as a cancellation fee for cancellation before 60 days before the start of the tour
  • 50% of Tour cost as a cancellation fee for cancellation between 59 days 30 days before the start of the tour
  • 100% of Tour cost as a cancellation fee for cancellation within 29 days before the start of the tour
  1. In some cases the cancelation policy may be stricter than normal and in which case, extra-cancelation charges might be imposed. It is advisable to clarify such points at the time of booking.
  1. Cancellation of the tour by the destination authorities due to force majeure, pandemic outbreak, or any other reason beyond control, Xperience Journey will postpone the journey to any date within one year but if the client cancels the tour before that then the cost will be deducted as per the policy.
  2. Any request for cancellation of the tour must be directly made to Xperience Journey via e-mail and Xperience Journey Pvt Ltd will act promptly to refund the amount as per the policy.
  3. Medical Insurance is essential in order to cover any loss due to the inability to travel in the case of poor health.
  4. The passport of the passengers for international travel must have two consecutive side by side blank visa pages (i.e. a left and a right-hand page) per country that is visited for all international travel. In the absence of such, passengers might be refused entry onto the flight or might risk deportation from the destination airport.
  5. Parents with children under 18 years might be asked to show their original birth certificate. If a child is traveling with one parent, a police certified consent letter from the other parent is required.
  6. It is noteworthy that travelers must have a passport valid for 6 months from the date of entry, failing this might result in immediate deportation at the client’s own cost.

Additional terms and conditions-

 

  1. Compensation requests on the grounds of unused services by the traveler will not be accepted.
  2. In the case of hotel unavailability as per the consent, Xperience Journey shall offer an alternative hotel from the same category.
  • The sudden cancellation of tour services by the traveler at any point on the tour will not be liable to any refund, rather the transportation cost from the point of cancellation shall be borne by the traveler.
  1. All accommodation is on a twin sharing basis, except if agreed upon by the traveler to pay for single accommodation.
  2. Any changes in the tour, beyond the control of Xperience Journey including force majeure does not attract a refund.
  3. Porter related and all extra transportation costs until reaching the destination will be payable by the tourist, for example in the case of road blockages due to natural or political reasons.

Risks and Liabilities-

  1. Xperience Journey Pvt Ltd provides clients with travel services, either itself or by acting as an agent. Such travel related services and products include hotels, car hire companies, transfer companies, and airlines amongst a long list of other services. Therefore, in case of any losses, damage, injury, or death Xperience Journey its employees and agents shall not be held responsible.
  2. Xperience Journey Pvt Ltd offers services either themselves or as the agent therefore Xperience Journey Pvt Ltd shall not be held responsible for any cancellations, delays, losses and damages due to the fault of the main service provider.

Company Policy regarding Pandemic-

  1. Xperience Journey Pvt Ltd extends all sort of support and help to make the traveler comfortable yet the company must not be held responsible for uncertainties due current pandemic situations.
  2. For last minute cancellations and situations beyond our control Xperience Journey is not solely responsible and tourists are requested to keep a track record with the airlines and flight timing.
  3. Owing to threat to health in current situation travelers may have to undergo medical tests at several points of the tour and show the certification from the registered medical practitioner either at the starting point of tour or at any point of the tour.

Acknowledgement by the traveler:

I have agreed to taking on the tour solely at my own risk and will not hold any service provider or the agent of service providers responsible for delays, loss, or cancellation of services. I hereby agree to abide by the rules and regulations, risk and liabilities and the restrictions due to pandemic situation of the firm as mentioned in the terms and conditions.

Bank Account’s Details : 

 

BANK : ICICI BANK LIMITED

ACCOUNT NAME: XPERIENCE JOURNEY PRIVATE LIMITED

CURRENT ACCOUNT NUMBER: 695405601048

BANK ADD: HARIDWAR ROAD BRANCH, KHASRA NO.499,NEAR HIMPALACE,HARIDWAR ROAD, DEHRADUN,PINCODE-248001

IFSC CODE: ICIC0006954

 

1. Booking Process Q: How do I book a trip or travel package with your company?

A: To book a trip, simply browse our website for available packages or services. Once you find what you’re interested in, click on the Enquiry button, enter your details, get the confirmations of availabilities through call or mail, and then complete the payment process. You’ll receive a booking confirmation email with all the details of your trip.

2.Q:Can I make a booking for someone else?

A: Yes, you can book a trip for another person. During the booking process, simply enter their details (such as name, travel dates, etc.) in place of your own.

3.Q: Do I need to pay the full amount upfront?

A: Most of our bookings require full payment at the time of booking. However, certain packages may offer an installment plan or deposit option. Check the specific terms during checkout to see if payment plans are available.

4.Q: Is my booking confirmed immediately after I make the payment?

A: Yes, your booking will be confirmed once payment is processed. You will receive a confirmation email with all your booking details, including itinerary, ticket information, and additional documents. However, customizable bookings take time to confirm, depending on the hotel and activity availability. 

5.Q: Can I modify or cancel my booking after I’ve made the reservation?

A: Yes, you can modify or cancel your booking depending on the package terms you’ve booked. Please review our Return & Cancellation Policy or contact us for assistance.

6.Return & Cancellation Policy Q:What is your return policy for travel bookings?

A: Our return and cancellation policy varies by service. For tours and vacation packages, cancellations made within 12 hours of booking may be eligible for a full refund, minus any non-refundable fees. Certain services (like flights and hotels) may have stricter cancellation policies. Please check the specific terms at the time of booking for more details. Refund/Cancelation Policy 

7.Q: Can I get a refund if I cancel my trip?

A: Refund eligibility depends on the type of service and when you cancel. If your trip is canceled by us (e.g., due to unforeseen circumstances), you will receive an option to rebook. If you cancel, refunds will be processed according to the cancellation policy outlined during your booking. Some third-party services (like flights or special event tickets) may have non-refundable conditions.

8.Q: What happens if my flight or hotel booking is canceled by the provider?

A: If a flight or hotel booking is canceled by the provider, we will assist in rebooking or offer an alternative solution. If no solution is available, a refund will be issued.

9.Q: Do you charge cancellation or service fees?

A: Depending on the service booked, there may be cancellation or administrative fees. These will be outlined at the time of booking. We advise reading the specific terms of your booking for fee details.

10.Merchant Shipment (Shipping Information)Q: Will I receive physical documents after booking?

A: Yes, for certain bookings, we will ship physical documents such as flight tickets, hotel vouchers, or travel itineraries. You’ll receive a confirmation email once your documents are shipped, along with tracking information if applicable.

11.Q: How long will it take to receive my travel documents?

A: If you’ve booked a package that requires physical documents, they are typically shipped within [7] business days of booking. Delivery times depend on your location and the shipping method. You should receive your documents within [14] to [21] days after shipment.

12.Q: Can I receive my travel documents digitally instead of physically?

A: Yes, most of our services provide digital tickets, itineraries, and vouchers, which will be emailed to you immediately upon confirmation. This is the fastest and most convenient method. If you prefer physical documents, please select the appropriate option at the time of Booking. 

13.Q: Do you charge for shipping physical documents?

A: No, we don’t charge for shipping physical documents. 

14. Q: How can I track my shipment?

A: Once your documents are shipped, we will send you a confirmation email with tracking information. You can use the tracking number to follow the shipment’s progress on the carrier’s website.

15. Q: What happens if my shipment is delayed or lost?

A: If your physical shipment is delayed or lost, please contact us immediately. We will work with the carrier to resolve the issue. If necessary, we will send replacement documents or make alternative arrangements.

16.Q: What should I do if I receive the wrong or damaged documents?

A: If your documents are incorrect or damaged, please contact us within 3 days of receiving them. We’ll arrange for a replacement or a resolution.

17. Still Have Questions?

If you don’t see the answer you’re looking for, please feel free to contact us at [email protected] or +91-9105837005. Our customer support team is here to help you with any inquiries or concerns regarding your booking, terms & Conditions, Offers,  return policies, or shipments.

Proceed Booking

×